Instructor: AWS Instructor

What you'll learn

  •   Recognize the Amazon Connect flow types and flow block types.
  •   Explore the Amazon Connect flow designer.
  •   Identify ways to enable additional Amazon Connect functionality with flows.
  •   Recognize flow blocks used for operational process improvements.

    • Skills you'll gain

    There is 1 module in this course

    In this course, you will learn the benefits, typical use cases, and core concepts of flows. You will explore real-world implementation scenarios and identify key considerations to plan secure and cost-effective Amazon Connect flows implementations.

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