Intro to Improving the Patient Experience Through Analytics

Instructor: Craig Johnson

Skills you'll gain

  •   Data Analysis
  •   Patient Education and Support
  •   Predictive Analytics
  •   Artificial Intelligence
  •   Analytics
  •   Data-Driven Decision-Making
  •   Health Informatics
  •   Big Data
  •   Patient Safety
  •   Care Management
  •   Health Care
  •   Decision Support Systems
  • There are 4 modules in this course

    In this course, you will have an opportunity to explore concepts and topics related to improving the patient experience and reducing pain points in healthcare processes through analytic and decision support frameworks. After learning about the problems facing patients in today's health system, you will survey the kind of data that is used to make effective decision support choices, following up with information on how to use the data to predict outcomes. Throughout this course, you will be given the opportunity to apply the course concepts to operational improvements in your own organization.

    What Do We Have for Data?

    Humanizing With Data

    Predicting Experiences

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