This course is part of Conflict Management For Everyone Specialization

Instructor: CareerCatalyst

Skills you'll gain

  •   De-escalation Techniques
  •   Communication
  •   Concision
  •   Emotional Intelligence
  •   Social Skills
  •   Verbal Communication Skills
  •   Conflict Management
  •   Communication Strategies
  •   Interpersonal Communications
  •   Composure
  •   Empathy
  •   Recognizing Others
  •   Tactfulness

    • There are 6 modules in this course

    Do you want the best strategies for handling conflict in person, over the phone or in an email? Learn the skills to recognize and address conflicts from this Managing Conflict course!

    Identifying conflict mindsets

    Handling conflict in person

    Handling conflict over email

    Handling conflict on the phone

    Course Conclusion

    Explore more from Personal Development

    Managing Conflict

    Conflict Management

    Assessing Conflict

    Conflict Resolution Skills

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