This course is part of Johns Hopkins Medical Office Manager Professional Certificate

Instructors: Michelle J. Campbell +1 more

Skills you'll gain

  •   Key Performance Indicators (KPIs)
  •   Performance Improvement
  •   Risk Analysis
  •   Health Care Procedure and Regulation
  •   Risk Management
  •   Healthcare Industry Knowledge
  •   Practice Management
  •   Continuous Quality Improvement (CQI)
  •   Patient Safety
  •   Health Care Administration
  •   Medical Management
  • There are 4 modules in this course

    Quality and safety are paramount in healthcare. This course delves into quality systems in healthcare, such as CMS/MIPPS vs. NCQA and HEDIS, safety and risk management, developing quality and safety programs, promoting a culture of safety, performance improvement, and project management. You will learn how to implement and maintain high-quality and safe healthcare practices. It will also introduce various regulatory bodies like CMS and Joint Commission. By the end of this course, you will have the necessary knowledge and skills to develop, implement, and manage quality and safety programs in ambulatory healthcare settings. Start your journey to enhance patient safety, improve quality of care, and promote a culture of excellence in ambulatory healthcare management. There are no specific prerequisites for this program. By the end of this course, you will have the necessary knowledge and skills to develop, implement, and manage quality and safety programs in ambulatory healthcare settings. Start yourJoin us on this learning journey to enhance patient safety, improve quality of care, and promote a culture of excellence in ambulatory healthcare management.

    Safety and Risk Management

    Developing Quality and Safety Programs

    Practical Approaches to Performance Management

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