Ementorhub

What you'll learn

Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.

Customize Salesforce functionality to meet specific team needs.

Create customer, partner, and employee communities.

Skills you'll gain

Sales Management

Account Management

Salesforce Development

Customer Relationship Management

Business Reporting

Customer Engagement

User Accounts

Marketing Automation

Customer Relationship Management (CRM) Software

Security Management

Role-Based Access Control (RBAC)

Cloud-Based Integration

Salesforce

Data Security

There are 3 modules in this course

In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.

Module 2

Module 3