This course is part of Conflict Management Specialization

Instructor: Najla DeBow

Skills you'll gain

  •   Leadership
  •   Conflict Management
  •   Mediation
  •   Employee Engagement
  •   Teamwork
  •   Decision Making
  •   Communication Strategies
  •   Problem Solving
  •   Interpersonal Communications
  • There are 5 modules in this course

    This course presents the material though video lessons, case studies, and interviews. In each module students will be presented with in-video quiz questions to test their understanding. To further their mastery of the content students will also be asked to complete two peer reviewed assignments. Upon completing this course, you will be able to: 1. Identify the different types of conflict 2. Illustrate the positive aspects of conflict 3. Provide examples of positive ways to deal with conflict

    Different Types of Conflict

    Positive Aspects of Conflict

    Positive Ways of Dealing with Conflict

    Course Wrap-up

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