Instructor: Kristin Walker

What you'll learn

  •   Develop a Deeper Understanding of the Importance of Studying Customer Satisfaction.
  •   Create and Edit a Customer Satisfaction Survey Template in Qualtrics.
  •   Finalize and Be Ready to Distribute the Customer Satisfaction Survey.
  • Skills you'll practice

  •   Customer Insights
  •   Customer Analysis
  •   Employee Surveys
  •   User Feedback
  •   Customer experience improvement
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