Instructor: Shalini Gopalkrishnan

What you'll learn

  •    Learn how to use Qualtrics survey tool
  •    Learn how to ask good questions for a survey

    • Skills you'll practice

  •   Customer Data Management
  •   Customer Retention
  •   Customer experience improvement
  •   User Feedback
  •   Customer Insights
  •   Market Research

    • Create a Customer Satisfaction Survey in Qualtrics

    Create a Brand Awareness Survey in Qualtrics

    Create an Advertising Concept Testing Study in Qualtrics

    Use SurveyMonkey to Create a Survey and Analyze Results

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